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本站志工及通譯

  • 發布日期:
  • 發布單位:北區事務大隊‧臺北市服務站
  • 資料點閱次數:394
108通譯輪值表彩色版(櫃台) 本站現有志工43人、通譯人員包括越南、印尼、泰國及緬甸等國籍之新住民共14人,志工及通譯人員合計57人,共同服務至本站洽公之民眾。本站志工及通譯,每日分上午8:30-11:30、09:00-12:00、09:30-12:30、
下午01:00-04:00、01:30-04:30、02:00-05:00等時段服勤,服務人力包括志工5人及通譯1人,輪流於1樓及地下1樓(B1)以走動式為民眾服務。為增加志工及通譯人員專業知識,提昇本站服務品質,每年均辦理教育訓練,並於每月辦理各項課程,例如東南亞語言課程,烹飪課程,邀請新移民親自教學,藉以增進志工及通譯人員彼此間交流及互動,俾利提升服務知能。We have 43 volunteers and 14 interpreters who are new immigrants from Vietnam, Indonesia, Thailand, Myanmar, and the like, to serve citizens at the center. There are 5 volunteers and 1 interpreters every working day taking turns offering service by walking around on F1 and B1. The service periods are 8:30 - 11:30 am, 9:00 am - 12:00 pm, 9:30 am - 12:30 pm, 1:00 – 4:00 pm, 1:30 – 4:30 pm, and 2:00 – 5:00 pm.

To enhance volunteers’ and interpreters’ professional knowledge and the center’s quality of service, there are in-service training and courses about Southeast Asian languages and cooking, and so on, taught by new immigrants themselves so as to improve volunteers’ and interpreters’ interactions and communications and further perfect the service.